At the venue The venues open on average 45 minutes before commencement. At the ticket booth you can only buy tickets for the specific concert. Tickets which are not picked up (or payed) in time, will be sold on 10 minutes before the start of the concert.
The presale rate is valid until the concert date itself, unless mentioned otherwise. At the venue, you will always pay the full price (subject to availability).
With a Culture Card of the KU Leuven you're entitled to a solid reduction (on the presale rate as well as on the full price). This reduction is only valid for 1 ticket per event.
For some free events reservation can be required. If no reservatation is needed, make sure you arrive on time. First-come = first-served!
Most events accept the Leuven UiTpas. Use it to your advantage. All info on www.uitinleuven.be.
If you are wheelchair-bound or you have impaired mobility, partial sight or hearing impairment, we will try to provide a special seating arrangement. Make sure to contact our ticket desk on time or make a reservation by telephone (016 300 900). If you have an assistance dog, it is also more than welcome.
Once sold, tickets cannot be returned or traded away, but you are allowed to resell your ticket.
You can do this on our facebook page, via www.ticketswap.be or at the venue entrance on the day of the performance.
We strive to let our performances start on time. This is only possible if you also arrive on time. This is why, once the performance has started, we no longer allow entrance (unless there are scheduled breaks). Latecomers have no right of refund or any other form of reimbursement.